Callefy Privacy Policy
This Privacy Policy outlines how Callefy (“we”, “our”, “us”) collects, uses, and shares your personal information when you visit our website or use our services. By engaging with our services, you agree to the collection and use of your information in accordance with this policy.
1. Personal Information We Collect
a. Device Information
When you visit the Callefy website, we automatically collect certain information about your device, including:
- Web Browser Type
- IP Address
- Time Zone
- Installed Cookies
As you browse the site, we also collect information about the individual web pages you view, the search terms or websites that referred you to our site, and how you interact with the site. We refer to this as “Device Information.”
We collect Device Information using the following technologies:
- Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. Learn more about cookies and how to disable them at All About Cookies.
- Log Files: Track actions on the site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the site.
b. Order Information
When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including: Name, Billing Address, Shipping Address , Payment Information (including credit card numbers),Email Address Phone Number
We refer to this as “Order Information.”
c. Personal Information Definition
When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
2. How We Use Your Personal Information
We use the information we collect for various purposes, including:
- To Fulfill Orders: Processing your payment information, arranging for services, and providing you with invoices and/or order confirmations.
- To Communicate with You: Providing service-related communications, updates, and responding to your inquiries.
- To Improve Our Services: Analyzing usage patterns to enhance our services and the user experience.
- To Prevent Fraud: Monitoring for potential risk and fraud (particularly your IP address).
- To Personalize Your Experience: Tailoring content and advertisements according to your preferences, with your consent.
3. Sharing Your Personal Information
We share your personal information with third parties to help us use your information, as described above. This may include:
- Service Providers: For payment processing, marketing, analytics, and customer support.
- Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
For example:
- Shopify: We use Shopify to power our online store. You can learn more about how Shopify uses your Personal Information here.
- Google Analytics: We use Google Analytics to help us understand how customers use the site. You can learn more about how Google uses your Personal Information here. You can also opt out of Google Analytics here.
4. Behavioral Advertising
We use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at here.
You can opt-out of targeted advertising by:
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at here.
5. Do Not Track
Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.
6. Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the details provided below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.
7. Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
8. Data Security
We implement industry-standard measures to protect your personal information, including encryption and access controls. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
9. Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or through our services.
11. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at Contact@callefy.com or by mail at the following address:
Callefy, [Your Business Address]